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Neasden, Greenhill Park & St Andrews Medical Centres

Neasden Medical Centre, 21 Tanfield Avenue, Neasden, London, NW2 7SA. Tel - 0208 208 0306

Greenhill Park Surgery, Greenhill Park, London, NW10 9AR. Tel - 0208 838 3100

St Andrews Medical Centre, Greenhill Park, London, NW10 9AR. Tel -  0208 459 7755

Out of hours: 111

 

FAQ

  • You sent me an appointment reminder and I texted back to ask you to change it. Nothing happened!

Appointment reminders are automated and while the text back facility exists and you can cancel your appointment, it is not able to book one for you. If you would like to be able to manage your appointments online, please sign up to Patient Access.

  • I am going away for 4 months and requested my repeat medication. You only gave me 2 months’ supply. I need my medication!

Unfortunately, our prescribing guidelines do not accommodate 4 months’ of prescribing medication. If a patient goes abroad for more than 3 months, they should ensure to source their medication in the foreign country either via local health services or purchase. GP practices are not obliged to prescribe more than 3 months’ supply of repeat medication.

  • You have changed my medication from 3 months to 1 months! I cannot afford the prescription charges. You are the only GP practice in Brent that does this!

The practice follows guidance from Brent CCG and the BMA when issuing repeat prescriptions. It takes into consideration patient safety (monitoring long-term conditions) as well as demands on the NHS. Medicines shortages also mean that practices are requested to issue prescriptions for shorter frequencies to even out demand and ensure adequate supply for all who need these medications. We often hear that pharmacists tell patients they were not aware of these changes. Brent CCG assured us that community pharmacies are advised of these changes. The NHS Low Income Scheme is able to help patients who have difficulty paying for services. https://www.nhs.uk/using-the-nhs/help-with-health-costs/nhs-low-income-scheme-lis/   or https://www.nhs.uk/using-the-nhs/help-with-health-costs/get-help-with-prescription-costs/

  • I am not registered with a GP and I need urgent help.

We appreciate that regitering with a GP can take time the forms need to be processed and acknowledged by NHS England. Patients often only register with a GP when they become ill and this can mean that there will be a delay to routine care. People still have access to medical services even if they are not registered with  a GP practice. The following options are available and further details can be found on https://www.nhs.uk/using-the-nhs/nhs-services/urgent-and-emergency-care/nhs-out-of-hours-services/

  • NHS111 / NHS111 Online
  • Urgent Care Centres (UCC)
  • Accident and Emergency Department (A&E)
  • Walk-In Centre
  • Minor Injuries Unit

Practice Information

Neasden, Greenhill Park & St Andrews Medical Centres

Practice Opening hours

The practice is open during the following times:

Neasden Medical Centre

Monday 08:00-18:30
Tuesday 08:00-18:30
Wednesday 08:00-18:30
Thursday 08:00-18:30
Friday 08:00-18:30
SaturdayClosed
SundayClosed

Greenhill Park Surgery

Monday 08:00-18:30
Tuesday 08:00-18:30
Wednesday 08:00-18:30
Thursday 08:00-18:30
Friday 08:00-18:30
SaturdayClosed
SundayClosed

St Andrews Medical Centre

Monday 08:00-18:30
Tuesday 08:00-18:30
Wednesday 08:00-18:30
Thursday 08:00-18:30
Friday 08:00-18:30
SaturdayClosed
SundayClosed

Practice News

Bowel Screening Update

Patients whose bowel screening appointment was delayed recently due to the coronavirus pandemic will be send a letter from NHS England. These patients will receive a home testing kit in April 2021. NHS England will extend the bowel cancer screening programme to 50-59 year olds. These patients will also be sent a home testing kit […]

COVID and FLU vaccines

Seasonal Influenza Vaccination We are fully stocked to deliver flu vaccinations on schedule. We are contacting patients-at-risk if they haven’t received their vaccinations yet and we are also delivering vaccinations to housebound patients. We have been advised that only patients who received a flu jab will qualify for the COVID-19 vaccine. You can book your […]